If you see "Shipping Label Processing" on one of your orders, don't worry, we're aware of the delay, and you can expect the label to be generated within 24 hours.

Why is my label processing?

There are several reasons why a label is not generated immediately. Here are a few:

  • The address was incorrect or not formatted correctly, and label generation failed.

  • The label needs customs attached. We do this manually within 24 hours of purchase.

  • The system for label generation is temporarily down.

Please contact our support team if it takes more than 24 hours to receive a shipping label.

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