To allow buyer-initiated offers in your PangoBooks store, open Offers from the Account tab on the app or web.
Select Buyer, then choose the desired minimum amount in the Allow buyer-initiated offers box. This is the minimum amount that must be in a buyer’s cart before they can send an offer.
Then toggle the slider on to allow offers to be sent. You can change the minimum amount or disable this feature at any time.
When a buyer uses buyer-initiated offers, store-specific discounts do not apply to the order.
🔎 How to review incoming and outgoing offers
To review offers, navigate to Offers from the Account tab on the app or web.
Select Buyer. On this page, you can view:
Incoming offers from buyers made for your store
Outgoing offers you have made as a buyer in other stores
⏰ Offer timing and next steps
When a buyer initiates an offer, sellers have 24 hours to decline, approve, or counter the offer.
If the offer is approved, it is sent back to the buyer, who has 24 hours to complete the purchase.
If the offer is countered, it is sent back to the buyer for 24 hours to either purchase at the counteroffer price or let the counteroffer expire.