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How do I contact the seller?

Can I ask the seller a question? How do I talk to the seller directly?

Sarah H avatar
Written by Sarah H
Updated over a month ago

If you have any questions about an order you've placed, you can message the seller directly!

If you have an account:

  1. Select "Account” and then “My Purchases" on our website or app.

  2. Select the order in question and you’ll see an option to "Message the Seller."

You can also find a message button on the seller's shop page or other listings.

If you purchased as a guest:

  1. Open the order confirmation email.

  2. Click "View Order" to be taken to the order information page.

  3. Select "Message the Seller."

If you have not placed an order yet but have a question about a book, you can message the seller on any individual book listing via the small envelope icon next to their name. You can send a seller a message via their shop page as well.

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