PangoBooks

Can I ask the seller a question? How do I talk to the seller directly?

How do I contact the seller?

How fast do books ship? When will the seller send the book?

When should I expect my book to be shipped?

If a Pango seller does not ship your order or is not responding to messages, we will get you a refund.

Will I get my money back if the seller never ships the book?

What is my tracking number? How do I find my tacking number?

How do I track my order?

Does my money get refunded when an order is canceled? How do I cancel an order?

Can I cancel my order?

I got my book but tracking hasn't updated. My book was delivered, but I'm unable to rate the seller.

What if my order arrived but does not show as delivered on my account?

Why don't I have the option to review the seller?

How do I leave a rating or review for a seller?

My order arrived damaged. The seller didn't disclose an issue. Issue Reports. I would like to return my book.

I have an issue with the condition of my order. How do I get refunded?

I got an email that my order was delivered but it's not in my mailbox. Tracking shows delivered but I don't have my package.

What if I got a notification that my book was delivered but it actually wasn't?

Vanessa

Renee

shipping timelines, tracking info, deliveries, and reviews

Orders in Progress

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