All Collections
Buying on Pango
Information about submitting payment, tracking orders, delivery issues, reviewing sellers, etc.
What do the listing conditions mean?
How long will it take my book to arrive?
Can I return a book I purchased and get a refund?
Can I order books through an international forwarding service?
How do I contact the seller?
When should I expect my book to be shipped?
Will I get my money back if the seller never ships the book?
How do I track my order?
Can I cancel my order?
What if my order arrived but does not show as delivered on my account?
How do I leave a rating or review for a seller?
I have an issue with the condition of my order. How do I get refunded?
What if I got a notification that my book was delivered but it actually wasn't?
What do the little truck and dollar sign icons on listings mean?
How do I find shops that are having a sale or offering a discount?
How do I find shops that offer free shipping?
How do I turn off sales and discount notifications from individual sellers?
What does it mean when someone sends me an offer for a book I have in my cart?