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Can I order books through an international forwarding service?

Do you ship internationally? Learn whether you can order books from PangoBooks using an international forwarding service, and what limitations apply.

Written by Renee

Buying from Canada? You no longer need a forwarding service for most orders. Canadian buyers can now purchase directly from US sellers on packages under 4 lbs. See Is PangoBooks available outside the U.S.? for details. Ordering direct means you keep our normal buyer protections, which a forwarding service does not.

Yes, you can have a shipment addressed to a U.S.-based forwarding service (within the U.S., U.S. Territories, or Freely Associated States) when ordering on PangoBooks.

However, there are important limitations:

  • Because forwarding services add extra handling, repackaging, and extended transit times, we cannot provide our normal protections or support services for orders shipped to forwarding addresses.

  • If you, as a buyer, receive an order via a forwarding service and something goes wrong, you take full risk for that delivery.

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