At PangoBooks, safety and respect are of the utmost importance to us and our community. If you experience unwanted contact, harassment, or a violation of our Community Guidelines, contact us via the chat button at the bottom right of this page or email support@pangobooks.com with relevant details and we will take action.
🧾 What You Should Include in Your Report
When reaching out to Support, it helps to include:
The user’s name or profile link
Message thread(s) or screenshots of the behavior
Order number if relevant
Brief summary of what happened and when
✅ Use the Flag and Block Features
Flag Messages: If you receive a message that’s inappropriate, you can flag it directly for review.
Block Users: You can prevent further messages from the person by blocking a user at any time.