We always want you to be happy with your purchases! You may return a book and receive a refund if that book was misrepresented by the seller. For example, if the seller listed the book as "Like New" and the photos did not show damage, but the book you received was damaged or heavily used, you may return it and get a refund.
To request a return or refund:
If you have an account:
On the Account screen
Select "My Purchases"
Select the order
Click "Request Refund/Return"
If you checked out as a guest:
Open the order confirmation email
Select "View My Order"
Click "Request Refund/Return"
The option to report an issue for up to 72 hours after the book is delivered.
Ensure that you submit photos of the issue and share any other important information about the issue.