When looking at listings and making purchases on PangoBooks, you'll notice a condition label on each listing. Our conditions range from Poor at the bottom to New at the top. Below is a description of what each condition means.
Please keep in mind that these condition definitions are guidelines and that condition can be a somewhat subjective topic. We strongly recommend reviewing all of a listing’s photos to better understand a specific listing’s condition. If you are unable to get a true sense of a book's condition from the photo(s) listed, please feel free to message sellers requesting that additional photos be added or if you have any questions for them. Most sellers are happy to answer any questions to help ensure that you know what you're buying and to ensure that your purchase goes smoothly.
New: Books in New condition have never been read and are exactly as they come from the publisher. New condition books should be unopened, flawless, and still in protective packaging where applicable.
This condition is intended mostly for professional book retailers and distributors, and authors selling self-published books directly.
Like New: Like New condition is intended for books that are more or less the same as a new book from a retailer. Like New condition books should show no signs of wear on the pages or cover, and be completely free of any markings, folds, notes, or other signs of use.
Excellent: Books in Excellent condition are still in great shape overall but can show signs of having been read. These books may not be quite as “crisp” as those in Like New condition but are still free of any obvious defects. Excellent condition books should also be free of any sun-damaged or discolored pages, notes, highlights, dog-ears or damage to the spine.
Books with a minuscule issue or two may still be classified as Excellent, but their condition should be noted clearly in photos.
Good: Good condition books may have some flaws or signs of wear, but nothing that affects the book’s readability. Old library copies with added stickers, outer sleeves, or markings on the inside cover can qualify as Good, as well as books with some bends in the corners or mild cracks in the spine. Good condition books may also contain some notes in the margins or highlights, but if these sorts of markings are persistent throughout the book, the book should be classified as Fair.
Multiple listing photos are important for Good listings as the condition can vary.
Fair: Books that exhibit obvious imperfections or damage but are still totally readable should be classified as Fair. Compared to Good condition books, those in Fair condition will be more outwardly worn with more severe cracks or bends, and with more prevalent markings and highlights. Books with mild water damage should be classified as Fair. Additionally, books missing the original dust jacket should be listed in Fair rather than Good condition in most cases, especially for newer publications.
While books in Fair condition will have some damage, they still should have all pages intact. If the book is missing pages or literally falling apart, it should be classified as Poor instead of Fair.
Poor: Books in Poor condition will have major conditional problems and damage that will affect the readability of the book. Books with severe water damage should be classified as Poor. A Poor condition book might have structural damage to its spine or even missing pages.
If you have received a book that is not in its listed condition, we recommend you submit an issue report from the order information page within 72 hours from delivery of the book.