We ask that sellers ship the book within three days of purchase, but we allow sellers seven days to ship the book before automatic cancellations become available. For a more exact date or time during this period, we recommend messaging the seller directly.

You can message the seller by going to the "Purchases" section of your account, selecting the order, and you'll see an option to message the seller.

You can also reach out to our team via the chat icon in the bottom right of the screen or at support@pangobooks.com at any point if you are unsure about a specific order and we are happy to review!