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When should I expect my book to be shipped?

Learn how quickly sellers must ship books on PangoBooks—typically within three days—and what happens if shipping is delayed.

Written by Renee
Updated over 5 months ago

Sellers on PangoBooks are asked to ship the book within 3 days of your purchase. If a seller hasn’t shipped within 7 days, the order becomes eligible for an automatic cancellation.


If you’d like a more exact date, you can message the seller directly from your order details.

How to message the seller

  • Go to Account → Purchases and select the relevant order or select "View my order" from your order confirmation email

  • Tap “Message the Seller”

If you’re unsure about the shipping status or need help, you can contact our support team anytime via the chat icon or email support@pangobooks.com.

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