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When should I expect my book to be shipped?

Learn how quickly sellers must ship books on PangoBooks—typically within three days—and what happens if shipping is delayed.

Renee avatar
Written by Renee
Updated this week

Sellers on PangoBooks are asked to ship the book within 3 days of your purchase. If a seller hasn’t shipped within 7 days, the order becomes eligible for an automatic cancellation.


If you’d like a more exact date, you can message the seller directly from your order details.

How to message the seller

  • Go to Account → Purchases and select the relevant order or select "View my order" from your order confirmation email

  • Tap “Message the Seller”

If you’re unsure about the shipping status or need help, you can contact our support team anytime via the chat icon or email support@pangobooks.com.

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