Sellers on PangoBooks are asked to ship the book within 3 days of your purchase. If a seller hasn’t shipped within 7 days, the order becomes eligible for an automatic cancellation.
If you’d like a more exact date, you can message the seller directly from your order details.
How to message the seller
Go to the Me tab→ Purchases and select the relevant order or select "View my order" from your order confirmation email
Tap “Message the Seller”
For guest checkouts,
Open the order confirmation email you received.
Click “View Order” to open the order details page.
Tap “Message the Seller” to send your question.
If you’re unsure about the shipping status or need help, you can contact our support team anytime via the chat icon or email support@pangobooks.com.