Promo codes are entered upon checkout and are available on both the app and web versions of PangoBooks.
How do I add a promo code to my order?
Add a book to your cart
Proceed to the checkout screen
Be sure you've entered a shipping address for the order.
Click on the dropdown called "Pay with PangoBucks"
Click "Add a promo code" and enter the code
This will add the value of the promo to your account!
Select the "Promo" option in the dropdown
My promo code isn't showing up at checkout or I'm being told the promo code is invalid!
Make sure you are logged in! If you have any ad blockers or VPNs in place, this may interfere with your account.
On the checkout page, enter your address first. This should prompt the "Pay With PangoBucks" field under "Payment"
Ensure that you have the minimum subtotal in your cart. Minimums apply to the subtotal before taxes and shipping are applied.
You do not need to enter the promo code on the checkout page! If it has been automatically applied to your account and you were notified via email, all you need to do is use the "Pay with PangoBucks" feature.- If you're using a first-time buyer promo code and receiving an error message like, "Sorry, this code is for first-time buyers only," after canceling an initial order, contact PangoBooks support to update your account settings.
If you have tried these troubleshooting tips, but are still not seeing your promo code, please reach out to us via chat at the bottom right of this page or via email at support@pangobooks.com.
Important reminders:
Promo codes do not discount the price of your order - they add credit to your account
Each promo code has a different minimum requirement for usage. If your cart does not qualify for that promo code, a yellow message will pop up to let you know!
If you apply your code during one checkout but do not use it for that purchase, make sure to click "Promo" as your payment method at your next checkout so that the promo value is applied. Check the expiration date and terms of the promo code before applying it.
Ensure the promo code is applicable to the items in your cart.