Listing and Community Guidelines
Here at PangoBooks, our goal is to create the best and most welcoming place possible for folks to buy and sell books. We celebrate and welcome every type of book and every type of reader into our community, regardless of genre, reading level, or any other factor.
When selling books on PangoBooks and interacting with other users, we have some guidelines we expect every community member to follow. Review this page for an overview of our standards and expectations, and feel free to contact our support team if you have any questions or feedback whatsoever.
Guidelines for PangoBooks Listings and Shops
Listing Guidelines
Every book listing must include at least one original image of the actual physical book being sold. We do not allow the use of stock images on used books. We encourage sellers to add multiple images from various angles of the book to show as much detail as possible.
Every listing also needs to include at least one hashtag in the description. Hashtags must be relevant and accurate to the listing.
We encourage sellers to add details in the Seller Description section that communicate what readers interested in the book may want to know, especially when it comes to its condition.
Listings on PangoBooks should be for individual books or in some cases, bundles or collections, such as books in a series that are being offered as a set. We discourage sellers from listing large libraries or boxes of books as individual listings.
To ensure a safe and secure shopping experience, PangoBooks listings cannot include calls for prospective buyers to communicate outside of PangoBooks to complete the transaction.
PangoBooks listings are for books only and closely related items only. Items that do not qualify for USPS Media Mail must be shipped with labels purchased by the sellers (click here for additional information).
PangoBooks does not allow the sale of books that are deliberately abusive, racist, or threatening to a specific group of people. If any such books are listed, they will be reviewed and removed at the sole discretion of the PangoBooks team.
Shop Guidelines
PangoBooks shop pages should include a short biography that tells other readers a little bit about your shop and book tastes. Sellers on PangoBooks should also add a profile picture.
Shop pages cannot point to outside sales channels in an attempt to divert sales off of the PangoBooks platform.
When listing your book on PangoBooks, please choose the most accurate description for the condition of the book. In addition to choosing the condition of the book, the written description should include noticeable flaws, such as marker on the pages or rips in the dust jacket of hardcovers. PangoBooks conditions are as follows:
New: Books in New condition have never been read and are exactly as they come from the publisher. New condition books should be unopened, flawless, and still in protective packaging where applicable. When a buyer buys a book in New condition on PangoBooks, they are expecting to receive a book as though they bought it new from a bookstore. If you have a book that is flawless but you’ve opened or read it at all, it does not qualify as New.
This condition is intended mostly for professional book retailers and distributors, and authors selling self-published books directly.
Like New: Like New condition is intended for books on your shelves that are more or less the same as a new book from a retailer. Like New condition books should show no signs of wear on the pages or cover, and be completely free of any markings, folds, notes, or other signs of use. If you bought a new copy of a book and read it once very gently, or maybe just opened and paged through it a bit, it can count as Like New.
If there are any signs of use or if you are unsure, consider classifying your listing as “Excellent” instead.
Excellent: Books in Excellent condition are still in great shape overall but can show signs of having been read. These books may not be quite as “crisp” as those in Like New condition but are still free of any obvious defects. Excellent condition books should also be free of any sun-damaged or discolored pages, notes, highlights, dog ears or damage to the spine.
If you have a book with a minuscule issue or two but that you would still consider as Excellent, be sure to describe the specifics in your listing photos and description.
Good: Good condition books may have some flaws or signs of wear, but nothing that affects the book’s readability. Old library copies with added stickers, outer sleeves, or markings on the inside cover can qualify as Good, as well as books with some bends in the corners or mild cracks in the spine. Good condition books may also contain some notes in the margins or highlights, but if these sorts of markings are persistent throughout the book, it is likely better classified as Fair.
We recommend including additional photos in your listing of any issues to ensure that both you and the buyer are on the same page about the book's flaws.
Fair: Books that exhibit obvious imperfections or damage but are still totally readable should be classified as Fair. Compared to Good condition books, those in Fair condition will be more outwardly worn with more severe cracks or bends, and with more prevalent markings and highlights. Books with mild water damage should be classified as Fair. Additionally, books missing the original dust jacket should be listed in Fair rather than Good condition in most cases, especially for newer publications.
While books in Fair condition will have some damage, they still should have all pages intact. If the book is missing pages or literally falling apart, it should be classified as Poor instead of Fair.
Poor: Books in Poor condition will have major conditional problems and damage that will affect the readability of the book. A Poor condition book might have structural damage to its spine, missing pages, or severe water damage.
All listings on PangoBooks must be available to be sold. Announcements of sales as a listing is not permitted.
Books with covers that exhibit nudity or graphic violence can be sold but may be barred from the main page of the site and app.
In cases where a book is being sold that is in violation of an agreement with a publisher, PangoBooks reserves the right to remove the listing from our platform.
PangoBooks reserves the right to remove content at any time for any reason.
By adhering to these guidelines, PangoBooks users can contribute to a safe and respectful online marketplace for buying and selling used books while promoting a positive community atmosphere.
Please feel free to contact our team any time if you have questions about any of the above by clicking the chat icon at the bottom right of the screen or at support@pangobooks.com.