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Troubleshooting
Answers to issues with accounts and orders
I can't log in to my account - what should I do?
What should I do if a book is returned to the sender?
Why isn't my QR code working?
What if I accidentally sent someone the wrong book or forgot a book in an order?
What if the tracking on my order hasn’t been updated?
Why won't my barcode or ISBN scan when creating a listing?