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Troubleshooting

Troubleshooting

5 articles
Sarah H avatar
Written by Sarah H

I can't log in to my account - what should I do?

I am having trouble logging in. My password isn't working.
Sarah H avatar
Written by Sarah H. Updated over a week ago

What should I do if a book is returned to the sender?

My sale was returned to me. My order says delivered to a different state. I never got my book. What do I do if the book is returned to me?
Sarah H avatar
Written by Sarah H. Updated over a week ago

Why isn't my QR code working?

My QR code won't scan. My QR code is invalid. I don't have a printer. Why doesn't my QR code work?
Sarah H avatar
Written by Sarah H. Updated over a week ago

What if I accidentally sent someone the wrong book or forgot a book in an order?

I forgot to send a book. I shipped out the wrong book. I swapped orders. What if I switched the books?
Sarah H avatar
Written by Sarah H. Updated over a week ago

What if the tracking on my order hasn’t been updating?

Sarah H avatar
Written by Sarah H. Updated over a week ago
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