Troubleshooting
5 articles
Written by Sarah H
I can't log in to my account - what should I do?
I am having trouble logging in. My password isn't working.Written by Sarah H. Updated over a week ago
What should I do if a book is returned to the sender?
My sale was returned to me. My order says delivered to a different state. I never got my book. What do I do if the book is returned to me?Written by Sarah H. Updated over a week ago
Why isn't my QR code working?
My QR code won't scan. My QR code is invalid. I don't have a printer. Why doesn't my QR code work?Written by Sarah H. Updated over a week ago
What if I accidentally sent someone the wrong book or forgot a book in an order?
I forgot to send a book. I shipped out the wrong book. I swapped orders. What if I switched the books?Written by Sarah H. Updated over a week ago
What if the tracking on my order hasn’t been updating?
Written by Sarah H. Updated over a week ago