Troubleshooting

5 articles in this collection
Written by Nikki and Gaby Sant'Anna

I can't log in to my account - what should I do?

Written by Gaby Sant'Anna
Updated over a week ago

What should I do if a book is returned to sender?

Written by Gaby Sant'Anna
Updated over a week ago

Why isn't my QR code working?

Written by Nikki
Updated over a week ago

What if I accidentally sent someone the wrong book or forgot a book in an order?

Written by Nikki
Updated over a week ago

What if the tracking on my order hasn’t been updating?

Written by Nikki
Updated over a week ago