Packages can be returned to sender if there is a problem with the shipping address or with the delivery.

If you are the buyer, please get in contact with the seller to let them know the book is being returned to them, and confirm your full shipping address with PangoBooks support or the seller themselves.

From there, someone on our team will be happy to generate a new shipping label for the seller to re-ship the book, at no additional cost to either of you. Sellers, please note that you will need a new shipping label to reship the order back to the buyer, as shipping labels are not able to be used more than once.

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